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Pre-Boarding (From Hiring Date to First Day of Work)

Systems

Behaviours

Your Results

Frameworks already in place

  • We provide employment offer letters in accessible formats to ensure inclusivity.
  • We include accommodation requirements within the offer letter.
  • We have a clearly written and easily accessible policy and procedure for providing accommodations.
  • We have a designated budget for accommodations, and all parties involved are aware of the budget and how to access it.
  • Different bank departments (e.g. Learning and Development, IT, Facilities) understand their accountability in supporting accommodation.
  • Hiring managers understand they are accountable for ensuring new hires are prepared before the first day of work.
  • We equip our existing team to welcome and support their new colleagues from day one.

Ideas for action

  • Consider providing employment offer letters in accessible formats to support a more inclusive onboarding experience.
  • Include accommodation requirements in offer letters to strengthen your commitment to accessibility from the start.
  • Develop a clearly written and easily accessible policy and procedure for providing accommodations.
  • Set a designated accommodation budget and ensure relevant parties know how to access and use it correctly.
  • It may be beneficial to clarify the roles and responsibilities of different departments (e.g. Learning and Development, IT, Facilities) in supporting accommodations.
  • Support hiring managers in understanding their responsibilities when preparing for new hires before their first day.
  • Preparing the team to welcome and support a new colleague could strengthen inclusive practices from day one.
 

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Taking It to the Next Level

Sometimes it’s the small things that have the most impact. A new hire who has a disability may have heightened pre-first day jitters because it’s possible they've had a negative workplace experience in the past. While it may take a little more time and effort to organize things for a new hire, this investment is worth it.


Enhance the Pre-Boarding Experience:


  • Personalize the Job Offer Call: When extending a job offer, go beyond the basics. Share essential first-day details such as whether they need to bring lunch, the best local coffee spots, and convenient parking options for cars or bikes.

  • Send a Thoughtful Welcome Package: Before the new hire's first day, surprise them with a welcome package. Consider including a personalized card signed by the team, a company-branded reusable mug, and a notebook with a pen to set them up for success.

  • Provide a Workplace Tour: Offer a pre-start tour of the workplace to familiarize them with their new environment. Highlight key areas such as accessible and non-gendered washroom facilities, helping them feel comfortable and included from day one.